Question 1

What is Algomatex?

Accepted Answer

Algomatex turns TradingView alerts, or a request from any webhook sender, into orders at your broker. Each signal passes 14 pre-trade risk gates and reaches your broker in under 400ms. You don't need to write code, run a VPS or maintain a broker API connection.

Question 2

How do I get started?

Accepted Answer

Create a free account to trade on Algomatex paper accounts, or choose a paid plan to connect a real broker account. Then copy your webhook URL from the Webhooks page and paste it into the Webhook URL field of your TradingView alert.

Question 3

Do I need coding experience?

Accepted Answer

No. Setup is done with forms and buttons. The only code-like part is the short JSON message in your TradingView alert, and we provide ready-made templates for common strategies that you copy and paste.

Question 4

Does Algomatex work with TradingView?

Accepted Answer

Yes. TradingView is our main and most-tested integration. Set the alert's Webhook URL to your Algomatex endpoint and paste our JSON template into the Message field. TradingView placeholders such as {{ticker}}, {{close}} and {{time}} are filled in before the alert is sent.

Question 5

Which TradingView subscription do I need to send signals?

Accepted Answer

Algomatex does not include TradingView, so you need your own paid TradingView plan. TradingView sends webhooks only from paid plans (Essential and above, not the free Basic plan), and it also requires two-factor authentication on your TradingView account. If you want to put alerts on whole watchlists or on many indicators and strategies at once, choose Premium or higher: watchlist alerts are available from Premium, and higher plans allow more active alerts. Check TradingView's pricing page for the current limits.

Question 6

Which TrendSpider subscription do I need to use it as a signal source?

Accepted Answer

Algomatex does not include TrendSpider, so you need your own TrendSpider plan with alerts or Strategy Bots enabled. TrendSpider does not publish a separate webhook tier: you switch webhooks on under Account & Settings (the Webhook box under Email and SMS) and paste your Algomatex webhook URL into the alert or Strategy Bot. Plans differ in how many active alerts and live bots they allow, so pick one that covers the number of strategies you plan to run, and check TrendSpider's pricing page for the current limits.

Question 7

Can I send signals from sources other than TradingView?

Accepted Answer

Yes. Any system that can POST a JSON body to your webhook URL works: your own Python scripts, Pine Script strategies, ThinkScript or a third-party signal service. The payload format is documented on the Webhooks page.

Question 8

What happens when my first signal arrives?

Accepted Answer

Algomatex checks your kill switch, verifies the request's signature, confirms that neither your subscription nor your broker is paused, and then runs the 14 pre-trade gates in order. All of this takes under 50ms before the order goes to your broker.

Question 9

How fast is execution?

Accepted Answer

From the moment the webhook arrives to the broker acknowledging the order takes under 400ms at the 99th percentile . The synchronous part (signature check, the 14 gates, the credit deduction and dispatch to the broker) returns HTTP 202 in under 50ms p99. We monitor both numbers continuously.

Question 10

What order types are supported?

Accepted Answer

It depends on the broker. Algomatex can attach take-profit, stop-loss, OCO and trailing-stop exits to an entry, and the Brokers page shows which of them each broker accepts. If your broker can't place the protection a signal asks for, the BUY is blocked before any order is sent. Set exits in the signal payload or as defaults on the broker config.

Question 11

How do OCO (bracket) orders work?

Accepted Answer

An OCO order links a take profit and a stop loss on the same shares: when one fills, the other is cancelled. Add an exit with both keys to your payload, for example "exit_orders": [{"percentage": "100%", "take_profit": "5%", "stop_loss": "2%"}], or set default exits on the broker config. Algomatex places the protective orders at your broker as soon as the entry fill is confirmed. You can also split a position into several parts, each with its own exit.

Question 12

Can I run multiple strategies on the same ticker?

Accepted Answer

Yes. Give each strategy its own "type" tag. A SELL closes only the position opened with the same tag, so two strategies can hold AAPL at the same time without touching each other's positions.

Question 13

What does `auto_close` do?

Accepted Answer

With "auto_close": "True", Algomatex closes the position at market 15 minutes before the regular close (3:45 PM ET) if it is still open. You can set a different window as HH:MM, for example "00:30" to close 30 minutes before the bell. Use it for intraday strategies that should not hold positions overnight.

Question 14

How does paper trading work?

Accepted Answer

Paper trading runs on Algomatex paper accounts, which the free plan includes. A paper account has its own webhook URL, and its signals go through the same gates and logging as a real account, but fills are simulated at the current market price and nothing is sent to a broker. Use it to check your setup before trading real money.

Question 15

How does `position_size` set the size of a position?

Accepted Answer

position_size takes three forms: "10%" is a percentage of the account's buying power, a plain number such as 5000 is a dollar amount, and "26q" is an exact number of shares or contracts. For example, "10%" of $50,000 buying power with AAPL at $190 buys floor(5,000 / 190) = 26 shares. Set it on each signal or as a default on the broker config.

Question 16

What are the 14 pre-trade gates?

Accepted Answer

Before the gates, Algomatex checks the kill switch, then whether your subscription is paused, then whether the broker is paused. The 14 gates then run in this order: (1) an unconfirmed email change, (2) the strategy's daily trade count, (3) Auto-Close already reached for the day, (4) no new entries near the close, (5) the signal's no_entry window, (6) the signal's trading_hours session, (7) auto_close in the last 15 minutes, (8) news blackout, (9) market and extended hours, (10) options open only in the regular session, (11) duplicate signal id, (12) an opposite position already open, (13) the broker account holding the opposite side, (14) a closing signal with no matching position. All 14 run before any order is placed.

Question 17

What happens if I run out of credits while a position is open?

Accepted Answer

SELL signals always go through, whatever your credit balance, so Algomatex never stops you from closing a position. Only new BUY signals stop when credits run out.

Question 18

What is the kill switch?

Accepted Answer

The kill switch stops all signal processing for your account at once, across every connected broker account. You turn it on or off with one click. While it is on, both BUY and SELL signals are refused (the webhook answers 423), so use it only when you want everything to stop.

Question 19

How do daily profit and loss limits work?

Accepted Answer

Each strategy can have a daily profit target and a daily loss limit (Auto-Close). When the day's P/L crosses either one, Algomatex closes that strategy's open positions and refuses new entries for the rest of the trading day. The day is counted in US Eastern time, and the limit re-arms on the next trading day or when you edit it.

Question 20

Can I restrict which tickers a strategy can trade?

Accepted Answer

There is no separate ticker list. Algomatex trades exactly the ticker each signal names, so a strategy trades only the symbols its alerts are set on. To keep strategies apart, give each one its own webhook or type tag. Every signal, accepted or rejected, appears in the Signal Log.

Question 21

How does the duplicate signal guard work?

Accepted Answer

Gate 11 refuses an opening signal whose id matches a position that is still open on the same ticker, so a repeated alert cannot open a second position that could never be matched to its close. Closing signals reuse the entry's id on purpose and are never treated as duplicates.

Question 22

Which brokers are supported right now?

Accepted Answer

Supported brokers include Charles Schwab (thinkorswim), Interactive Brokers, tastytrade, TradeStation, Webull, TradeZero, E*TRADE, Tradier, Alpaca and Public. For crypto, supported exchanges include Binance, Coinbase, Kraken, Bybit and Robinhood (crypto only). The Brokers page has the full current list and the assets each one supports.

Question 23

How do I connect my broker?

Accepted Answer

Open the Brokers page, click Add Broker, choose your broker, and either sign in through its authorization page or enter its API key. Your credentials are encrypted as soon as you submit them and never appear in logs, API responses or anywhere in plain text. Your money stays in your broker account.

Question 24

Can I connect multiple broker accounts?

Accepted Answer

Yes. Connect as many broker accounts as your plan allows and send different strategies to different accounts. Each account keeps its own settings and its own entries in the Signal Log. The kill switch covers your whole Algomatex account: turning it on stops all of them.

Question 25

Can I create multiple configs for the same broker account?

Accepted Answer

Yes. You can run several configs on the same account, for example an aggressive one with larger position sizes and a conservative one with tighter daily limits, and point each at a different webhook or strategy type.

Question 26

What happens if my broker's API goes down?

Accepted Answer

The signal is logged as broker unreachable and you are notified straight away. Algomatex does not retry the order on its own, because a retry after the connection comes back could fill the order twice.

Question 27

Can I connect my broker's paper or demo account?

Accepted Answer

It depends on the broker. Some brokers offer a paper or demo account that connects the same way as a live one, and the Brokers page shows which. To test without any broker, use an Algomatex paper account, which the free plan includes.

Question 28

What counts as one signal credit?

Accepted Answer

Each BUY signal that passes all 14 gates and is sent to your broker uses one credit, and the credit comes back if the broker never executes the order. SELL signals never use credits, and a signal rejected for any reason (a bad signature, an invalid payload, the kill switch or a gate) costs nothing.

Question 29

Do unused credits roll over?

Accepted Answer

No. Credits belong to the plan you bought and do not carry over. A paid plan ends when its days or its signal credits run out, whichever comes first. It renews automatically only if you turned on automatic renewal at checkout; otherwise you choose a new plan when it ends.

Question 30

What happens when I reach 0 credits?

Accepted Answer

Your plan ends when its credits run out, even if days are left. From then on BUY signals are rejected until you start a new plan, while SELL signals keep working so you can always close open positions.

Question 31

Can I upgrade or downgrade before my plan ends?

Accepted Answer

Yes. An upgrade is prorated and takes effect immediately. A downgrade takes effect when your current plan ends, and you keep its features until then.

Question 32

Are longer plans cheaper?

Accepted Answer

Yes. Plans are sold for 1, 3, 6 or 12 months, and the longer the period, the lower the monthly price, up to 30% off. You pick the period at checkout on the Plans page.

Question 33

What is included in the free plan?

Accepted Answer

Algomatex Free gives you Algomatex paper accounts with webhooks and the risk gates, so you can test strategies without real money. It does not connect real broker accounts. The paid plans, Plus and Pro, add real broker connections, signal credits and more AI analyses. No credit card is needed for the free plan.

Question 34

Do you offer refunds?

Accepted Answer

Fees for a billing period that has started are not refunded, except a duplicate or mistaken charge, which is refunded in full once confirmed. You can cancel at any time to stop the next renewal, and your plan stays active until the end of the period you paid for. Try Algomatex Free first if you want to test before paying.

Question 35

How are my broker credentials stored?

Accepted Answer

Broker credentials are encrypted with a Fernet key derived for each user with PBKDF2, and only the encrypted value is stored in the database. Plaintext credentials never appear in logs, API responses, audit trails or version control. Your funds stay at your broker; Algomatex never holds them.

Question 36

How are my sessions protected?

Accepted Answer

Your login tokens (JWTs) are kept in HttpOnly, Secure, SameSite=Lax cookies, so JavaScript on the page cannot read them. Every credential access, broker connection and permission change is written to an audit log that cannot be edited. Authentication endpoints sit behind Cloudflare's WAF and strict rate limits.

Question 37

What is HMAC and why does it matter?

Accepted Answer

You can give each webhook endpoint its own HMAC-SHA256 secret. The sender signs the JSON body with it and sends the signature in the X-Webhook-Token header, and Algomatex rejects any request whose signature does not match. Knowing the URL alone is then not enough to send a signal. Senders that cannot sign requests, such as TradingView, can be limited to an IP allowlist instead.

Question 38

Can I rotate my webhook URL and secret?

Accepted Answer

Yes. On the Webhooks page you can generate a new URL and a new HMAC secret. The old URL stops working at once (it returns 404) with no grace period, so update your alerts straight after. Rotate whenever you think the URL has leaked.

Question 39

Does Algomatex store my trade history?

Accepted Answer

Yes. Signals, gate results, fills and audit events are kept on your account to power your statistics and AI trade analysis. When you delete your account, your personal data is removed within 30 days.

Question 40

Is Algomatex GDPR and CCPA compliant?

Accepted Answer

Yes. You can ask to access, export or delete your data at any time. The Privacy Policy, linked in the footer, explains in full how we handle data.

Question 41

What does the minimum signal payload look like?

Accepted Answer

A signal needs five fields: { "signal": "BUY", "side": "long", "ticker": "AAPL", "price": 190.5, "id": "my-strategy" }. Common optional fields are "position_size" (a percentage, a dollar amount or "26q"), "exit_orders" (take profit, stop loss, trailing stop), "type" (strategy tag), "auto_close", "trading_hours" and "accounts". The Webhooks page documents every field.

Question 42

How do I test without risking real money?

Accepted Answer

Use an Algomatex paper account. Its webhook runs the same gates, simulates the fill at the current market price and logs the result, and nothing reaches a broker. If your broker offers a paper or demo account, you can also connect it and send signals to it.

Question 43

What HTTP response codes does Algomatex return?

Accepted Answer

202: the signal was accepted and sent on. 200 with "blocked": true: a gate or the credit check refused it, and the reason is in the response and the Signal Log. 400: the payload is malformed. 403: the signature is wrong or the IP is not on the allowlist. 404: the webhook URL does not exist or was rotated. 423: the kill switch is on. 429: too many requests. The full list is on the Webhooks page.

Question 44

Can I see exactly why a signal was rejected?

Accepted Answer

Yes. Every signal, accepted or rejected, is in the Signal Log with the result of each gate. A rejection names the gate that stopped it and the reason, with a plain-language explanation of what to change.

Question 45

Does Algomatex support WebSocket for real-time updates?

Accepted Answer

Yes. Fills, position updates, P/L changes and gate rejections reach your browser over a WebSocket, so the page updates the moment your broker acknowledges an order, without a refresh.

Question 46

Is there a public REST API?

Accepted Answer

Not yet; a public REST API is on the roadmap. For now the webhook endpoint is the way to send signals from your own code. If you need a specific integration, email support@algomatex.com and we may be able to give you early access.

Question 47

Can I cancel anytime?

Accepted Answer

Yes, and there is no cancellation fee. A plan renews automatically only if you turned on automatic renewal at checkout, and you can turn it off at any time. Your plan stays active, with all its features, until its days or its credits run out.

Question 48

What happens to my data after cancellation?

Accepted Answer

Your account and all its data stay available for 30 days after your plan ends. After that the account moves to the free plan instead of being deleted, unless you ask us to delete your data.

Question 49

Is Algomatex regulated?

Accepted Answer

Algomatex is a technology platform that places orders for you in your own broker account, using your own credentials. We are not a broker-dealer and never hold your funds, which stay with your broker. You are responsible for following your local regulations and your broker's terms of service.

Question 50

Does Algomatex give trading advice?

Accepted Answer

No. Algomatex executes the signals you send. It does not generate signals, recommend strategies or give investment advice. AI Trade Analysis summarizes your own past trades for information only and is not financial advice.

Question 51

Can I share an account with my team?

Accepted Answer

Not at the moment. Each account is tied to one person's broker credentials and encryption key. For team or firm use, email support@algomatex.com; multi-seat plans are on the roadmap.

Frequently asked questions.

Getting Started